Sales Channels!

Sales Channels! 2018-11-27T08:50:36+00:00

Traditional trade leading the telecom distribution industry

Our Traditional Trade channel caters to more than +36,000 Points of Sale including groceries, and gas stations through 29 distribution centers across the Kingdom.
This channel also comprises a Mobile Shop network with more than 8,361 Points of Sale.

Modern Trade Effectively delivering consistency

Modern Trade channel is a very effective and prime channel that offers customers a variety of telco and non-telco products and services through retail.  STC Channels conducted several agreements with major retail outlets across the Kingdom to provide clients with a diversified portfolio of products and services, that include Jarir bookstore, Extra, Panda, Lulu Market, Al Othaim, Meed .

Tango  The one-stop-shop

Tango is our newly launched ONE stop SHOP Retail chain strategically located in  high traffic locations such as malls and busy streets that provides various products, services  and after sales services. Tango offers voice, data, *MNP, **VAS etc form STC, and a variety of handsets and accessories  from Huauwei, Samsung and apple, which are also available on Mystore.

D2C Offering tailor-made propositions

Direct to Consumer (D2C) channel was created as a dedicated channel for outdoor and campaigns model that require high level of expertise to deal with the customers directly on their preferred location.  It to different segments in the market including households, women, students, etc. and offers on Postpaid voice products & FTTH.

 Retail Channel is one of the key channels developed by STC Channels to maintain and increase the customer base, through managing the full branded outlets and the shop in shop, offering full suite of STC products and services.

Based on solid retail expertise, STC Channels provides and tailors a mix of attractive services and products from STC and Jawwy, to meet the needs of the end-users.

Through more than 359 stores/outlets, STC Channels was able to increase its retail network by securing strategic locations and operating stores across the Kingdom.

STC Channels  is committed to delivering a unified world-class retail experience supported by trained and qualified staff who are ready to serve you at all times.  

Modern Trade Effectively delivering consistency

Modern Trade channel is a very effective and prime channel that offers customers a variety of telco and non-telco products and services through retail.  STC Channels conducted several agreements with major retail outlets across the Kingdom to provide clients with a diversified portfolio of products and services, that include Jarir bookstore, Extra, Panda, Lulu Market, Al Othaim, Meed .

Hajj & Umrah/ Visitors Serving the guests of the two Holy Cities

Through its Hajj and Umrah/visitors channel, STC Channels focuses on serving the guests of the

two holy cities by providing them with suitable products and services during their visit.

Covering all sea, land and air ports locations, Holy sites, accommodations, Mawaqeet, as well as other touch point, STC Channels caters to visitors of the holy cities and provides them with distinguished offers throughout the year and during the religious seasons.

Anticipating 30 million Umrah visitors  yearly by year 2030

Digital Shifting how we sell and operate

TeleSales: Sales Through Telephones (FTTH/ Postpaid / Prepaid).

MySTC application: More than 4 million subscribers at the end of 2017

MyStore: our E-commerce store that we have developed in line with the quantum leap in Ecommerce in Saudi Arabia, in terms of growth and development. We at STC Channels follow the latest trends and apply the latest technologies that can contribute to the development of the telecom sector on one hand, and on the other hand, it is our responsibility to upgrade the level of services provided to our consumers.

LMD: Last Mile Delivery: through programs such as Wa9el.

SSM: Self Service Machines:

  • SIMs Card Services:
    • Issuing New SIM cards
    • SIM card replacements
    • SIM cards details
  • Recharge Services:
    • SAWA Recharge
    • Quick Net Recharge
  • Bill Service :
    • Bill Inquiry
    • Payments
  • EBU Services
EBU   Providing tailor-made Products and Services

Through the EBU channels we provide total communication solutions to meet the needs of corporate, SME (small and medium enterprises) and SOHO (Small Office Home Office), and enable them to become more agile and efficient.

We aim to work with our clients in putting together a combination of services that meets their requirements, save the operational cost, support the security and integrity of their business and assist them to become more efficient.

SME channels offers diversified solutions such as:

STC products and services:  We offer the enterprises with STC products and services ranging from postpaid products (data, mobile and landline) to prepaid products.

Devices: Our engagement model in this category is direct with the devices manufacturers (mobiles, tablets, accessories). We put our huge portfolio in this segment at the service of our customers to satisfy their business needs and their employees requirements.

ICT solutions: With the ongoing demand of ICT solutions, which became an integral part of any business, we have a variety of solutions that meet the diverse needs and requirements. We have established partnerships with the main manufacturers and players in this area.